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On and Off-Stage Experiences: Stories of Accessibility on Broadway

Published on: Oct 27, 2024
By: Lindsey Melrost
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As Broadway works toward embracing Diversity, Equity, and Inclusion, it has also needed to take a hard look at its Accessibility practices. In recent years the term DEI has been amended to include Accessibility (DEIA). While Accessibility falls under the DEI umbrella, it’s important to acknowledge it specifically, because those with physical and neurological disabilities may require accommodations beyond the basic inclusion practices that account for diversity of race, gender, and sexual identities. Despite the statistic that one in four Americans report having some form of disability, the disabled community has historically been one of the most underrepresented groups across most industries. Including the ‘A’ in ‘DEIA’ is a reminder for employers and the public to consider the disabled community when they think about diversity.

Like most industries, Broadway has been slow to address its lack of accessibility. Although there has been significant progress in the last decade, there’s still a long way to go to make Broadway theater accessible for audiences off stage, and to improve disabled representation on stage. Advocates for accessibility have increased public awareness of ableism and its detrimental effects not just for those with disabilities, but for society as a whole.

Off Stage: Accessibility for Broadway Audiences

Many Broadway theaters were constructed in the early 1900s, which unfortunately means they were not designed with today’s standard for accessibility. They typically do not have elevators, which means stairs are the only access to the upper levels. While the main restrooms also typically require stairs to get to, most of the theaters now provide accessible restrooms on the ground floor. The Eugene O’Neill Theatre and Shubert Theatre are notable exceptions where those who require an accessible restroom must use restrooms in buildings across the street.

Most Broadway theaters offer accessible seating in the orchestra section, which is on the ground level. Designated aisle seats that are accessible for wheelchairs, and those with limited mobility, are often indicated in the seating chart when you book your tickets. You can also contact the theater before booking to discuss specific accessibility requirements.

Many Broadway theaters offer assistive listening devices, audio description devices, and captioning devices. Be sure to check the specific offerings, and whether they need to be booked in advance, on the theater’s website.

It’s now common for theaters to provide “relaxed” performances, which are intended to be accessible for neurodiverse audiences. During these performances, theaters relax their rules for audience behavior. They allow the audience to make noise, leave and reenter the theater as often as needed, and they sometimes offer sensory items and fidget toys for audiences to use during the show.

You can find a more detailed breakdown of the Broadway theaters and their accessibility in The New York Theatre Guide’s 2024 article.

Helpful Resources and Programs

Check out these resources before booking your next Broadway show:

Theatre Access NYC:  Created by The Broadway League and TDF, this website allows you to filter shows by accommodation requirements, including wheelchair, hearing devices, captioning, sign language, autism friendly performances, and more.

TDF Accessibility Membership: This membership is free of charge for theatregoers who are hard of hearing or deaf, have low vision or are blind, who cannot climb stairs or who require aisle seating or wheelchair locations.

Seats on the Spectrum: It was just announced that the Theater Development Fund (TDF) has partnered with Roundabout Theater Company and New 42’s Victory Theater to launch a new accessibility initiative called Seats on the Spectrum. The initiative will see more than 100 performances between the two theaters offering accommodations for neurodiverse audiences, with ushers and front-of-house staff receiving additional training to better support these audiences.

On Stage: The Importance of Disability Representation in Broadway Shows

Just as Broadway has needed to relook at which groups are being excluded from its audiences, Broadway has also needed to relook at which performers are being excluded from its stages. While stories about characters with disabilities are not uncommon, from William Shakespeare’s Richard III to Tennessee Williams’ The Glass Menagerie to Simon Stephens’ The Curious Incident of the Dog in the Night-Time, unfortunately instances of disabled actors being cast in disabled roles have been rare. Instead, we’ve seen Daniel Radcliffe in The Cripple of Inishmaan and Bradley Cooper in The Elephant Man. In film, we’ve seen Dustin Hoffman in Rain Man, Daniel Day-Lewis in My Left Foot, and Eddie Redmayne in The Theory of Everything (2014).

The disabled community and its allies have been calling for better representation for disability on stage and on screen. In a New York Times article, Ryan O’Connell, an actor with cerebral palsy and creator of the Netflix series Special, calls Hollywood out for “profiting off the stories of marginalized people without giving them the actual opportunities.” He also impresses that disabled people are more capable than most think; he’s tired of seeing disabled people infantilized. In the same article, Madison Ferris, who has used a wheelchair since she was 19, discusses her performance in a revival of The Glass Menagerie at the Belasco Theatre in 2017. She describes the audience’s shocked reaction to the moment she gets out of her chair and pulls herself up a short flight of stairs – an everyday activity for her, but one that surprised audiences who didn’t expect her to be able to do it. The tendency for producers and directors to underestimate disabled actors is a barrier to actors being offered more roles. Anthony Michael Lopez, a disabled actor who starred in Camelot (2023) on Broadway, and is currently performing in the 2024 Broadway revival of Our Town said in an article for Broadway News, “One of the things I’ve had to request [in my career] was that people do not underestimate my ability. If somebody assumes I can’t do something, I have to say, ‘Hey, going forward, I will tell you if I’m not comfortable doing something; you focus on trying to make the play as good as possible.’”

At the same time, producers must also be willing to step up and accommodate diversity on their sets. It’s been proven that diversity leads to better performance, and having a successful, diverse team means accommodating differences. In her article “It’s Time to ‘Crip Up’ the Theatre Industry” Abbie Anderson calls for an overhaul of current theater-making practices, and proposes a new, “disability-first” blueprint. She argues that accessibility should be an organic element of all productions from the start, not something that’s forced in only when a disabled actor is cast. Anderson shares the discomfort people with “invisible” disabilities face when needing to ask for an accommodation. Some choose never to disclose their disability for fear of being seen as demanding. They suffer through the production instead, putting their health at risk to avoid being a bother. She asks what it would look like if directors took the initiative to ask the cast whether they require any accommodations, and made it clear they want everyone to have what they need to give their best performance. Anderson argues that accommodating disabilities is not a charitable act. She emphasizes that disabled actors bring unique perspectives and add layers to a performance. When a show has a diverse cast, and the right environment for the whole team to do their best work, everyone benefits.

When more disabled actors are cast in shows, more disabled audience members are given the chance to see themselves reflected on stage. This has a profound impact, especially for children, who are able to see people they identify with included in stories, or even in positions they might aspire to themselves. It sends a powerful message of inclusion, whereas the lack of representation contributes to a sense of invisibility. Lopez said that before Camelot he had “given up on the idea” that he would be in a Broadway musical simply because he hadn’t seen performers with disabilities “in big prestigious shows.” Marilee Talkington, who starred alongside Lopez in Camelot and is legally blind, has also discussed her thoughts of giving up, saying, “I didn't see anybody like me and still don't see anybody like me. I thought, maybe I'm not meant to do this.” Fortunately, she went on to determine, “If the world isn't going to have a vision for me, then I have to create a vision for myself.” Performances like Lopez’s and Talkington’s have the power to inspire and provide confidence for countless others hoping to achieve similar goals.

Actors, Shows, and Theater Companies Breaking Barriers

Slowly, more disabled actors are being cast in Broadway shows. In 2018 Russell Harvard, a Deaf actor, played Boo Radley in To Kill a Mockingbird. Lauren Ridloff, who is Deaf, played Sarah Norman in the 2018 Broadway revival of Children of a Lesser God. Ali Stroker, who uses a wheelchair, played Ado Annie in the 2019 revival of Oklahoma!. She won a Tony Award for her performance, making her the first actor in a wheelchair to win the award. In 2022 Katy Sullivan, an actor and Paralympic track and field athlete, played Ani in Martyna Majok’s Pulitzer Prize winning play Cost of Living. With this role, she became the first Tony-nominated amputee. The show How to Dance in Ohio, which follows seven autistic young adults as they prepare for a school dance, ran on Broadway from November 2023 to February 2024 and is set to transfer to the UK in 2025. Jenna Bainbridge, an ambulatory wheelchair user and disability rights advocate, is currently performing in Suffs on Broadway.

There are a handful of theater companies with a specific mission to advocate for disability in the arts. Deaf West Theatre is a Los Angeles-based company that produces plays inspired by Deaf culture, which weave together American Sign Language and spoken English. Their production of Spring Awakening opened on Broadway in 2015 and was nominated for three Tony Awards. Theatre Breaking Through Boundaries (TBTB) is “an Off-Broadway theater company dedicated to advancing artists and developing audiences with disabilities and altering the misperceptions surrounding disability.”  EPIC Players (Empower, Perform, Include, Create), is “a non-profit, neurodiverse theatre company dedicated to creating professional performing arts opportunities and supportive social communities in the arts for Neurodivergent and Disabled artists.”

Conclusion

Although Broadway has a long history of overlooking the disabled community, both in its inaccessibility to disabled audiences, and its lack of inclusion of disabled artists, the last few years have seen positive change. Thanks to advocates for disability rights, there is more awareness of ableism in the industry and, while it may be slow, the work is being done to dismantle barriers and to make Broadway accessible to everyone.

Lindsey Melrost

Lindsey Melrost

Contributing Writer

Lindsey Melrost has recently relocated to New York after seven years working in entertainment in London. She worked in TV development at BBC Studios broadcaster UKTV, and is a former Olivier Awards panelist. She is excited to transfer her passion for theater from the West End to Broadway.


Education: Tulane University, Master of Arts (M.A.), English Language and Literature
Knowledge: Theater, Literary, Production

Published

Oct 27, 2024

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